You may return any unopened merchandise (except Skincare, Haircare, and Makeup items) in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.
Any shipping cost you incur to return the product to us will not be refunded.
Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.
We do not offer refunds or exchange items due to health reasons.
We require the following information to process your return. (If this information is not included, we will be unable to process your return.)
- Full name and address
- Phone number
- E-mail address
- Packing slip
- Original Order Confirmation Number
- Your reason for returning the merchandise